Forums/Feature Requests

 

Most popular | Recent | Planned | Done | Not planned

PlannedDoneNot planned
9

File Transfer with Visitors

Błażej Szperliński December 08, 2010 Latest comment 3

PlannedDoneNot planned
8

Email a Chat Trascript

Błażej Szperliński December 08, 2010 Latest comment 11

PlannedDoneNot planned
6

Reroute a visitor from the queue to the email from after an amount of time.

Neta May 05, 2011 Latest comment 3

PlannedDoneNot planned
4

Max wait time in queue when all operators are away

Anders Bjørnerud May 02, 2011 Latest comment 1

PlannedDoneNot planned
3

Alert me on visitors IP address

john February 15, 2011

PlannedDoneNot planned
2

Do not allow away users to keep skill online.

Carl Gregory April 12, 2011 Latest comment 10

PlannedDoneNot planned
2

CSS customization of chat window

Neta March 29, 2011 Latest comment 5

PlannedDoneNot planned
2

"Share your experience" Buttons

Błażej Szperliński December 08, 2010 Latest comment 2

PlannedDoneNot planned
2

Tagging Chat Archives with Triggers

Kenny Li April 06, 2011 Latest comment 1

PlannedDoneNot planned
2

Geckoboard integration

Gordon Plant March 09, 2011 Latest comment 1

PlannedDoneNot planned
2

Specify auto/manual routing PER department

Thomas Perry June 13, 2011

PlannedDoneNot planned
2

Maximum concurrent chats setting per-operator

Kris Forbes May 18, 2011

PlannedDoneNot planned
2

Callback request API

Zafrir September 23, 2010

PlannedDoneNot planned
1

Netsuite Integration

Mike Landman March 30, 2011 Latest comment 4

PlannedDoneNot planned
1

Is there a way to see what chat operator is talking to which visitor?

Jeff Duncombe August 26, 2011 Latest comment 2

PlannedDoneNot planned
1

Question field is not forwarded to client chat window

Steve S. December 15, 2011 Latest comment 1

PlannedDoneNot planned
1

Font customization in the Chat Window

Błażej Szperliński December 08, 2010 Latest comment 1

PlannedDoneNot planned
1

LiveChat - WHMCS integration

Tommy June 01, 2011 Latest comment 1

PlannedDoneNot planned
1

Update a Ticket in Zendesk with a chat Transcript

Błażej Szperliński December 08, 2010 Latest comment 1

PlannedDoneNot planned
1

triggers that are different for new vs returning customers

Sue Tucker August 19, 2011 Latest comment 1

PlannedDoneNot planned
1

Highrise CRM integration

Błażej Szperliński December 08, 2010 Latest comment 1

PlannedDoneNot planned
1

Create a ticket in ZenDesk using a chat transcript for several e-mails channels

Carmine November 04, 2010 Latest comment 1

PlannedDoneNot planned
1

Tagging Chat Transripts (Archives)

Błażej Szperliński December 08, 2010 Latest comment 1

PlannedDoneNot planned
1

Put an animated graphic into the queue screen

Steve S. December 15, 2011

PlannedDoneNot planned
1

Teamviewer (Remote client support tool) integration

Nigel Hedges August 29, 2011

PlannedDoneNot planned
1

Email Chat Transcript - Customizable template

Suresh Venkatesan August 24, 2011

PlannedDoneNot planned
1

notification window should show name/question

Thomas Perry June 07, 2011

PlannedDoneNot planned
1

More Minimalist Chat Buttons!

Błażej Szperliński December 08, 2010

PlannedDoneNot planned
1

'IF' statements in Chat Surveys

Błażej Szperliński December 08, 2010

PlannedDoneNot planned

Pre-Chat Survey : Select Operator

Randall Meeker December 06, 2011 Latest comment 6