Forums/LiveChat applications/LiveChat app for iPod/iPad/iPhone
LiveChat for iPhone - version 1.1 (works in background) is available!
Szymon Klimczak
posted this on March 15, 2011 08:36 pm
New version (1.1) of LiveChat for iPhone has been released.
What's New in Version 1.1
- Backgrounding (only supported devices) & notifications
- Auto-reconnect (with advanced Settings)
- Application icon badge for unread events
- Canned responses (via round Script button in chat, see screenshot on the right)
- Chat supervision (tapping ongoing chat)
- Customer message sneak-peek
- Pre-chat, client status and chatting operator name included in client informations
- You may now go offline preserving all UI and chats content
- You may now pick up and chat with visitors from the queue
- Integrated web based support (Help)
- Simultaneous multi-device session support
- … many other bits and bites
Where to download?
- On your iPhone - navigate to App Store and search for 'LiveChat'.
If you already had LiveChat installed on your device, once you enter App Store, you should be notified about the update.
- On your PC/Mac - visit LiveChat on iTunes page and add LiveChat to your iTunes to sync it to your iPhone.
As always, feel free to share your comments with us.
Comments
Please make the notification sound louder as it it, compared to other notification sounds, very low volume. (using a iPhone 4S btw)
thanks
Same here as well, also please make the sounds work on iPad App.
In iOS sound settings there's actually a difference between changing sound settings for phone/system notifications and for sound in the applications. So if you turn down or turn off the sound in another app, LiveChat notifications will also be off or quiet.
Anyway, we will have a look into that and see what we can do.