Forums/Feature Requests

PlannedDoneNot planned

Trigger using dynamic content on the page

Sue Tucker
suggested this on September 02, 2011 01:19 am

I would love to have a trigger that's initiated on dynamic content from our checkout page. When a product they order is on backorder, there's a real risk of them deleting the cart. I can capture them after the delete, because they land on a confirmation page, but it would be even better to talk to them before they delete!

 

Comments

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Szymon Golyski
LiveChat

Sue,

You can set a custom variable in invitation, wouldn't it help you?

Cheers!

December 13, 2011 03:27 am
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Szymon Klimczak
LiveChat

This definitely can be done using the custom variables or based on the URL address of the page (for instant - for customers who left the cart).

March 22, 2012 05:39 pm