Forums/Share some love about LiveChat
First impressions
Marwanmansour05
posted this on July 18, 2011 08:24 pm
Hello,
Firstly, I have to say how impressed I am by the whole website & user experience after using the software for just a few hours. Definitely the best experience I've had with installation for as long as I can remember. Secondly, I am still undecided if I will signup for the product after my trial is over. A business like mine doesn't receive many visitors who use live chat, so it is not overly important. I feel $36 a month is a little much for using this service. I wish there was a 'lite' version for say $20 a month. I think a lot of people you would attract a lot more customer if the initial price was lower, especially as other companies are now selling a live chat script as a one off.
Still, your designers and whoever works on user experience deserve a medal. Still blown away by ease of use & design of product.
Kind Regards
Comments
Hello!
We're really excited you feel that way about our product. We do put a lot of attention to the experience we give to our clients! Unfortunately there is no "lite" version. LiveChat in each plan has the full feature set, comprehensive support, maintenance, hosting and upgrades, and this is a major advantage over freebies out there. The price difference is not that big compared with your proposal, and with our advantages it really should be an easy choice!
In addition, if you sign up over the weekend for 12 months up front, we'll entitle you to a special 20% discount for the basic plan, resulting in an annual payment of only $345! https://www.livechatinc.com/signup/